Build AI Chatbots
Speaking Your Data Language.

Botgenuity is an AI chatbot building platform that enables the creation of conversational chatbots designed to automate and personalize customer service. Users can integrate their company's help documents, web pages, or internal content, allowing the chatbot to provide instant answers around the clock. Botgenuity offers the flexibility to deploy these chatbots on websites or integrate them with platforms like Slack and over 2000 other APIs through Custom Tools. This platform democratizes chatbot creation, making it accessible for enhancing customer support and various other use cases.

You can check our blogposts for up-to-date news and ideas regarding chatbot businesses and AI.

Our chatbots are the newest form of an easy way to create AI Automation Agencies. We also update our platform and system frequently, and our chatbots are adaptable to suit your needs. We have a lot of very powerful features that many chatbot services do not offer today, such as various integrations and the easy-to-use design of the service.

You can check our documentation page for a tutorial. You can also read our free E-book.

You can start feeding your chatbots by selecting your chatbot, and then clicking on “Sources”. Here, there are a couple of options from you to choose, including Web, Files, Texts, Q&A’s, and Speech. For more information check our documentation.

Yes, you can enable scheduled source updates for dynamic sources like URLs, Websites and Sitemaps. Depending on your plan you can do this monthly, weekly, or daily. You can also manually refresh your sources at any time on all plans.

When the AI chatbot encounters a query it cannot resolve, customers are prompted to switch to a human representative. If this option is selected, customers are asked to submit relevant details to ensure a seamless follow-up. A human representative is then notified—typically via email or other notification settings established—and will contact the customer directly to provide personalized assistance. This process ensures that more complex issues are handled efficiently and effectively.

At Botgenuity.com, we're actively developing our API to offer you seamless integration and customization capabilities for your AI chatbot needs. Stay tuned for updates as we work towards releasing this feature soon.

The subscription can be either a monthly payment or a yearly payment. More info on the pricing page.

Botgenuity emphasizes a no-code solution and a friendly easy to use interface for non- technical users.

Botgenuity chatbots are equipped with smart escalation protocols to smoothly transition complex queries to human experts, ensuring every question is resolved effectively.

Multilingual chatbots are optimized to understand and interact in various languages, making them suitable for diverse linguistic audiences. English-only chatbots are primarily optimized for English and may not perform as well with other languages.

White labeling in AI chatbots refers to the process of customizing chatbot solutions to align with your own brand identity, instead of the service provider's branding. This includes using custom domains and email settings to present the chatbot as a part of your brand, enhancing client trust and distinguishing your services in the market.

Botgenuity provides tools specifically designed for seamless integration of AI chatbots into your existing brand ecosystem. These tools allow you to replace the default Botgenuity domain with a custom one that reflects your brand identity and use a custom email domain for all chatbot-related communication.

Some basic technical skills might be needed, especially for setting up custom domains and configuring DNS settings. However, Botgenuity provides step-by-step instructions and support to assist users in this process.

Use the prompt field to input customized text that defines your chatbot's personality. This text acts as a guide for the AI, influencing how the chatbot constructs its responses. For example, for a friendly chatbot, use a prompt like, "Always be polite and encouraging," whereas for a professional chatbot, use, "Provide factual and concise information."

Webhooks allow real-time communication between the chatbot and external services, triggering actions on other platforms when specific chatbot events occur.

You can customize the chatbot's title, subtitle, initial messages, suggested messages, color theme, primary color, and the chatbot avatar.

No, it is not. We connect to Open AI via it's API service, and as such, your data is not being used to train the Large Language Model. Read more about it here.